Terms & Conditions
Welcome to TALLAST.
These Terms & Conditions govern your use of the TALLAST website and the purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or placing an order.
1. About TALLAST
TALLAST is a Moroccan clothing brand offering clothing and related products through its online store.
Website: tallastofficiel.com
Email: contact@tallastofficiel.com
Country: Morocco
2. Using Our Website
You agree to use the TALLAST website for lawful purposes and in a way that does not harm the website, our business, or other users.
You must not:
- Attempt to gain unauthorized access to our website or systems.
- Use our website for fraudulent purposes.
- Copy or misuse our content, designs, images, or branding.
- Interfere with the normal operation of the website.
- Provide false or misleading information when placing an order.
We reserve the right to restrict or refuse access to our website where necessary to protect our business, website, or users.
3. Products
We make every effort to display our products, photographs, colors, descriptions, and sizes as accurately as possible.
However, the appearance of colors may vary slightly depending on your device, screen, or display settings.
Product availability may change without notice.
We reserve the right to:
- Modify product descriptions.
- Update product prices.
- Change product availability.
- Discontinue products.
- Correct errors or inaccuracies on the website.
4. Product Sizes
Please check the size guide provided on the relevant product page before placing your order.
If you are unsure about your size, you can contact us before ordering and we will do our best to assist you.
5. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After receiving your order, we may contact you by phone or WhatsApp to confirm your order and delivery information.
An order may be cancelled or refused in certain circumstances, including:
- Product availability issues.
- Incorrect or incomplete delivery information.
- Inability to contact the customer to confirm the order.
- Suspicion of fraudulent or abusive activity.
- Technical or pricing errors.
If we cannot fulfill an order that has already been placed, we will inform you as soon as reasonably possible.
6. Customer Information
When placing an order, you are responsible for providing accurate and complete information.
This includes:
- Your full name.
- Phone number.
- Delivery address.
- City.
- Any other information required to deliver your order.
TALLAST is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
For more information about how we collect and use your personal information, please see our Privacy Policy.
7. Prices
All prices displayed on the TALLAST website are shown in Moroccan Dirhams (MAD) unless otherwise stated.
Prices may change without prior notice.
Any applicable delivery fees will be communicated during the ordering process.
8. Payment
TALLAST currently offers Cash on Delivery (COD) for eligible orders.
This means that the customer pays for the order when it is delivered.
We reserve the right to contact customers to confirm orders before dispatch.
9. Shipping & Delivery
We prepare confirmed orders as quickly as possible.
Our estimated delivery times are generally:
| Destination | Estimated delivery |
|---|---|
| Casablanca | 24 hours |
| Major cities | 24–48 hours |
| Other cities | 48–72 hours |
These delivery times are estimates and may occasionally be affected by circumstances outside TALLAST’s control.
For complete information about delivery, exchanges, and returns, please see our Shipping & Returns page.
10. Returns & Exchanges
Returns and exchanges are handled according to our Shipping & Returns Policy.
If you experience a problem with your order, such as receiving a damaged or incorrect product, please contact us as soon as possible.
Please do not send a product back without contacting TALLAST first and receiving instructions.
Products submitted for exchange must meet the conditions described in our Shipping & Returns Policy.
Nothing in these Terms & Conditions is intended to limit any rights that consumers may have under applicable Moroccan law.
11. Damaged or Incorrect Products
If you receive a product that appears damaged or different from what you ordered, please contact us before wearing or washing the product.
We may ask you to provide photographs and order information so that we can assess the situation and determine the appropriate solution.
For more information, please see our Shipping & Returns page.
12. Intellectual Property
All content appearing on the TALLAST website belongs to TALLAST or is used with appropriate permission.
This includes, but is not limited to:
- The TALLAST name and logo.
- Clothing designs.
- Photographs.
- Product images.
- Graphics.
- Website design.
- Text and written content.
- Videos.
- Marketing materials.
You may not reproduce, copy, modify, distribute, sell, or commercially use our content without our prior written permission.
13. User Content
If you voluntarily submit content to TALLAST, such as photographs, reviews, comments, or other materials, you remain responsible for that content.
You agree not to submit content that:
- Is illegal.
- Infringes another person’s rights.
- Contains harmful or offensive material.
- Misrepresents another person or business.
- Violates applicable laws.
If you submit a review or other content, you grant TALLAST permission to use it for legitimate promotional or website-related purposes, subject to applicable law.
15. Website Availability
We try to keep the TALLAST website available and functioning properly.
However, we cannot guarantee that the website will always be:
- Available.
- Error-free.
- Free from interruptions.
- Free from technical problems.
We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.
16. Limitation of Responsibility
TALLAST will take reasonable care in processing orders and providing our services.
However, we cannot be held responsible for delays or problems caused by circumstances outside our reasonable control, including certain delivery delays, technical failures, natural events, or disruptions affecting third-party services.
Nothing in these Terms & Conditions excludes or limits any responsibility that cannot legally be excluded under applicable law.
17. Privacy
Your use of our website is also subject to our Privacy Policy
Our Privacy Policy explains what personal information we collect, why we collect it, how we use it, and how you can exercise your applicable rights.